No products in the cart.
Thank you for shopping with Printinkcare. We take pride in providing reliable, high-quality printing supplies. If you’re not completely satisfied with your purchase, we’re here to help.
Return Policy
We accept returns within 7 days of the delivery date under the following conditions:
Eligibility for Returns:
- Item must be unused, in original packaging, and in resalable condition
- Include the receipt or proof of purchase
- Only non-custom and non-perishable items are returnable
- Product must be defective, damaged, or incorrect
Note: We reserve the right to reject any return that does not meet these criteria.
How to Initiate a Return
To initiate a return, please email us at info@printinkcare.com with:
- Order Number
- Reason for Return
- Photos of the item (if damaged or incorrect)
Once your return request is approved, we will provide return shipping instructions. You will be responsible for return shipping costs unless the item was incorrect or damaged.
Refund Policy
Once we receive and inspect your returned item, we will notify you via email. If your return is approved, a refund will be processed within 5–7 business days to your original payment method.
Non-Refundable Situations:
- Opened or used ink cartridges
- Items damaged due to misuse or improper storage
- Sale, clearance, or promotional items
- Returns beyond the 7-day window
Exchange Policy
We do not offer direct exchanges. If you need a different item, please return the original for a refund and place a new order.
Late or Missing Refunds
If you haven’t received a refund:
- Double-check your bank account
- Contact your credit card provider (processing may take time)
- Email us if the issue persists
Contact Us
For any return or refund questions, feel free to reach out to us:
Email: info@printinkcare.com
Website: www.printinkcare.com